Use this page to decide whether a non-standard elevator component can be engineered from a defined baseline, integrated with the retained system, approved against measurable criteria, and reproduced consistently for later orders.
A custom elevator component should solve a specific technical or project problem.
That problem may be dimensional. An existing shaft may leave less mounting space than a standard bracket requires. A replacement cabin may need a panel geometry that matches a retained car frame. A door component may need a different mounting arrangement because the original product is obsolete.
The problem may be functional. A distributor may need a fixture layout for a regional product program. A freight project may require a component to work with a specific loading or door arrangement. A modernization may need an interface part between retained equipment and a new controller, machine, door system, or cabin.
The problem may also be commercial or OEM-related. A buyer may want private-label identification, a defined finish, packaging, documentation, or a repeatable component configuration for multiple projects.
These are different forms of customization. They should not be managed through one vague instruction such as “customize according to our requirement.”
The correct starting point is a baseline component and a defined deviation.
JAFITA’s existing component framework states the same logic for this category: Custom Components should begin with the baseline component, required deviation, interface drawings, function, quantity, and approval criteria.
That structure matters because it gives both buyer and supplier a common answer to five questions:
What are we starting from?
What exactly must change?
Which interfaces are affected?
How will the changed component be approved?
Can the approved version be reproduced later?
A useful custom-component specification should contain six blocks.
Identify the standard or existing part from which the requirement starts.
Record:
If the component is being developed for a new product rather than modified from an existing part, define the closest approved product architecture that will act as the engineering baseline.
State exactly what must change.
Examples include:
Do not write “special dimensions” when the drawing can state the actual dimensional deviation.
Every deviation can move another interface.
A wider cabin panel can affect the car frame, fixtures, handrails, doors, and car mass. A different COP faceplate can affect the back box, button spacing, controller I/O, accessibility layout, wiring, and repeat-order electronics. A changed machine bracket can affect mounting loads, shaft alignment, brake access, and surrounding structure.
The project should therefore identify all affected interfaces before the custom part is approved.
Define what the component must do after customization.
A component is not approved merely because it fits the drawing.
The functional requirement may include:
Custom engineering for one replacement part is different from a component program intended for dozens of elevators.
State:
Define what evidence will show that the customized component is acceptable.
Depending on the part, approval may use:
A custom component without an approval criterion is only a changed part, not a controlled engineering configuration.
Changing dimensions is one of the most common custom-component requests.
The risk is assuming that only the modified dimension matters.
A bracket made shorter may change bolt access or reduce adjustment range. A wider panel may interfere with an adjacent fixture. A longer shaft can create a clearance conflict. A deeper electrical enclosure may collide with the hoistway wall. A thinner decorative panel can change stiffness or fastener engagement.
For dimensional customization, provide:
The approval drawing should make the deviation visible rather than redrawing the entire component without identifying what changed.
For modernization, use measured site information where the existing building or equipment cannot be verified from original drawings.
Mechanical customization can include brackets, frames, supports, panels, couplings, shafts, adapters, mounting plates, guides, housings, and other project-specific parts.
The buyer should define:
A mechanical custom part can fit geometrically and still fail functionally if the load path changes.
For example, an adapter plate between a retained machine support and a new machine does not only need matching holes. It must preserve the intended support geometry, alignment, access, structural load path, and installation requirements of the complete machine system.
For freight applications, concentrated loads, handling equipment, impact, door duty, and operating frequency can become relevant to custom structural or mechanical components. JAFITA’s supplier evidence is strongest in freight elevators, where company materials identify freight production as a core manufacturing strength and current product materials emphasize a High-strength Structure. That evidence supports freight-oriented engineering discussion, but it does not create numeric custom-component load limits without project data.
Electrical customization often appears simple because the requested change is visible in a connector, cable, or panel.
The technical dependency can be much wider.
Examples include: Custom wiring harness, Different connector, Longer cable, Interface board, Terminal adapter, Custom inspection box, Modified COP/LOP wiring, Different power supply arrangement, Custom sensor bracket and cable, OEM labeling, Custom electrical enclosure.
The specification should identify:
If the change affects a safety-related circuit, the approval threshold must be higher than for an ordinary auxiliary cable or enclosure.
A connector change is not automatically cosmetic. If pin assignment, shielding, grounding, communication, or current capacity changes, the custom harness can alter system behavior.
Operating fixtures are a common OEM customization area.
A buyer may request: Custom faceplate, Brand logo, Different button arrangement, Different floor labels, Language changes, Display opening, Key-switch arrangement, Access-control position, Different finish, Custom back box, Project-specific symbols.
JAFITA’s existing custom-elevator planning explicitly recognizes cabin design, COP and LOP appearance, documentation format, product identification, and branding as potential OEM requirements.
But the visible design should remain tied to:
A custom faceplate should not force the site team to solve an undocumented electronics mismatch.
For international projects, accessibility and control-layout requirements must be checked against the destination market rather than treated as a universal design template.
Custom cabin components can include: Wall panels, Ceilings, Lighting housings, Mirrors, Handrails, Protective panels, Skirting, Floors, Decorative trims, Observation glazing interfaces, COP panels, Service panels.
The buyer should distinguish decorative customization from structural customization.
A finish change can still add mass or reduce usable space. A thicker floor can change sill relationships. A new ceiling can reduce clear height or interfere with service access. A replacement wall panel can conflict with retained brackets or fixtures.
Existing JAFITA cabin planning already establishes that retained car frame, platform, doors, COP wiring, traveling cable, guides, safety devices, and hoistway clearances can limit what can change during modernization.
For cabin-related custom components, freeze:
before production release.
Door customization can include: Special brackets, Mounting adapters, Custom panels, Different opening geometry, Extended sills, Door-operator mounting plates, Sensor brackets, Covers, Custom cable or harness, Coupling parts.
A change in one door component can affect panel movement, clear opening, landing equipment, car-door coupling, operator geometry, sensors, controller timing, or locks.
The custom request should therefore identify:
A custom door part should be approved against the complete door system, not only a drawing of the part itself.
Freight projects create some of the clearest reasons for component customization.
The requirement may come from: Large machinery, Pallet trucks, Forklifts, Vehicles, Concentrated wheel loads, Wide or tall entrances, Repeated door cycles, Impact protection, Through-car operation, Industrial environments.
JAFITA’s current supplier evidence is strongest in freight elevators. The company identifies freight elevator production as a core strength, and its materials also document a Safety Door Operator, Door Light Curtain, High-strength Structure, and one-million-cycle door-operator verification within the freight context.
Those facts provide a legitimate basis for freight customization discussions. They do not establish a universal custom-component catalogue or numeric limits.
For a freight custom component, send the actual operating case:
Customizing the component without understanding the duty can reproduce the same failure in a different shape.
Modernization often creates the need for a custom interface part.
Examples can include: Machine mounting adapters, Controller retrofit panels, Encoder brackets, Door-operator adapters, COP/LOP mounting plates, Harness adapters, Car-frame brackets, Guide or sensor brackets, Custom enclosures, Transition panels.
The defining feature of an adapter is that it belongs to two systems at once.
The project must identify:
A custom adapter should never be used to hide an unresolved compatibility problem. If the new and retained systems are fundamentally incompatible, a wider modernization may be safer and easier to support.
Safety-related components require a different level of discipline.
A buyer should not assume that a safety gear, governor, buffer, door lock, safety circuit, rupture valve, or other verified safety device can be dimensionally or functionally modified while retaining the original approval basis.
If a custom request affects a safety-related part, identify:
ISO 8100-2:2026 addresses calculations, verifications, and tests for multiple lift components. Existing JAFITA safety-component planning therefore correctly requires the exact device type, model, certification basis, mechanical interfaces, and complete lift system before substitution.
For the website, “custom safety component” should never imply that a certified safety device can simply be modified to order.
For distributors and elevator companies, a custom component can become part of a regional product line.
The first unit is only the beginning.
The buyer may need the same component model, geometry, material, finish, branding, electrical configuration, connector, documentation, packaging, labels, approved source, and revision across multiple orders.
JAFITA’s company history is relevant because its materials document OEM cooperation with multiple elevator brands. The uploaded company introduction names KONE and ThyssenKrupp in that history and states that long-term cooperation helped improve internal management and supply-chain coordination. It also describes direct factory access developed through long-term relationships, including Hitachi and XIO LIFT.
That supports an OEM coordination model.
It does not support a claim that every custom component is manufactured in one JAFITA factory or that every named brand component can be privately labeled or modified.
For an OEM program, the custom-component record should preserve:
A supplier change or revision change should trigger technical review before the new version is treated as equivalent.
A prototype should answer a defined question.
Examples: Does the bracket fit the retained mounting points? Does the panel align with the existing cabin structure? Does the harness connect to the approved controller without rewiring? Does the custom fixture meet the approved button layout? Does the adapter preserve alignment? Does the finish match the approved sample?
The prototype approval plan should state:
| Approval item | Example evidence |
|---|---|
| Dimensions | Inspection report against drawing |
| Mounting | Fit check or assembly trial |
| Material | Material certificate or supplier declaration where required |
| Electrical interface | Wiring/continuity/function test |
| Communication | Functional test with intended controller where required |
| Finish | Approved sample or visual standard |
| Load/function | Engineering or functional test appropriate to the part |
| Safety-related requirement | Applicable component verification/certification evidence |
| Packaging | Approved packaging sample or instruction |
| Branding/labels | Artwork and label approval |
Not every custom component requires every test in the table. The point is to select the acceptance evidence that matches the actual deviation.
Custom components depend more heavily on drawings than standard catalogue items.
The approved drawing should identify:
Revision control matters because the buyer may later order “the same custom bracket” while the supplier has already changed a hole, material, connector, or finish.
A repeat order should therefore reference the approved drawing revision, not only the part description.
For OEM programs, revision history should remain available to both sides so that changes are reviewed before production rather than discovered at installation.
| Capability | Supplier evidence |
|---|---|
| Custom-component sourcing framework | JAFITA’s Components architecture defines Custom Components by baseline component, required deviation, interface drawings, function, quantity, and approval criteria. |
| Customized project supply | Company introduction states that JAFITA supports customized elevator requirements and large-scale project supply. |
| Freight manufacturing foundation | Freight elevator production is identified as a core JAFITA manufacturing strength. |
| OEM experience | Company materials state that JAFITA has provided OEM services for multiple elevator brands. |
| Named OEM history | Uploaded company materials name KONE and ThyssenKrupp in JAFITA’s long-term OEM history. |
| Factory-resource network | Company materials describe direct factory access developed through long-term cooperation, including Hitachi and XIO LIFT. |
| Home customization evidence | Home Elevator materials support multiple size customization, multiple door opening methods, aesthetic car design, and an Intelligent Control System. |
| Multi-category project scope | Current brochure presents passenger, freight, industrial, car, medical, observation, home, utility, escalator, and moving-walk product directions. |
| International business | JAFITA has been engaged in elevator export business since 2008. |
| Engineering support | Company brochure presents an Engineering Service Team. |
| Lifecycle support | Company brochure presents lifecycle service support. |
| Company qualifications | Company portfolio presents a Special Equipment Production License and ISO 9001, ISO 14001, and ISO 45001 management-system certifications. |
The current supplier materials support a customization and coordinated-supply capability, but they do not publish a standalone JAFITA Custom Components catalogue, numeric customization envelope, fixed engineering limits, universal prototype procedure, or one manufacturing route for every component category.
A useful enquiry begins with the problem, not the requested solution.
Send:
Then mark each requirement as either:
That distinction can shorten the technical review because the supplier knows where redesign is possible.
For modernization, add a retained-versus-replaced equipment matrix.
For OEM programs, add branding, packaging, revision-control, and repeat-order requirements.
The central risk in custom supply is not whether the first part can be made.
It is whether the second, tenth, or replacement part is still the same approved configuration.
Keep the record for:
Existing JAFITA custom-elevator planning makes the same point: the commercial value of OEM customization depends on whether the first approved configuration can be reproduced in later orders, and each program should define product source, approved configuration, components, drawings, branding, documentation, and repeat-order controls.
JAFITA’s freight manufacturing, OEM history, factory-resource network, Engineering Service Team, lifecycle support, and export activity provide the company-level basis for this coordination.
They do not establish universal tolerance control, first-article procedure, fixed custom-component MOQ, engineering charge, lead time, warranty, or production location. Those items must be confirmed for the actual component and supply route.
For the buyer, the useful question is: Can the custom component be traced from the original baseline through every approved deviation, interface, drawing revision, approval criterion, manufacturing source, and later replacement?
Price can change with engineering effort, material, dimensions, tooling, prototype work, testing, finish, electrical changes, documentation, quantity, packaging, certification or verification requirements, and shipping. A custom logo plate and a structural interface component are not equivalent forms of customization.
The current JAFITA materials do not publish one universal MOQ for Custom Components. Prototype quantity, engineering effort, tooling, source, production process, customization depth, and repeat-order expectation can all change the commercial structure.
Not necessarily. The meaningful schedule depends on when the baseline, deviation, interface drawings, approval criteria, prototype requirements, materials, documentation, and quantity are sufficiently defined. Drawing revisions or re-approval can move the schedule.
No. The requirement depends on the complexity, risk, tooling, quantity, interface uncertainty, safety relevance, and whether a previous approved design already exists. The approval route should be defined for the actual component.
Not automatically. A site modification can change dimensions, strength, alignment, electrical behavior, safety function, certification, warranty, or future replaceability. Changes should be reviewed against the complete component and elevator system before implementation.
A physical sample can help, but the project should still define function, dimensions, interfaces, material where relevant, equipment application, required deviation, quantity, and approval criteria. Reverse-engineering from appearance alone can miss internal or system requirements.
Possibly, but material substitution should be reviewed against strength, wear, corrosion, mass, fire or electrical requirements, surface treatment, manufacturability, and any product verification or certification implications.
Branding can be part of an OEM program. The label content, location, legal/product identification requirements, technical markings, packaging, and destination-market requirements should be separated from purely promotional branding.
Possibly. The new fixture still has to match voltage, wiring, communication, button logic, display interface, emergency functions, accessibility requirements, and mounting. The visible panel should be approved together with the electronics.
Sometimes. An adapter, bracket, harness, panel, or other engineered interface may allow retained and new systems to work together. If the substitute changes several system interfaces or a safety-related function, a broader modernization may be the more coherent solution.
Do not assume so. Safety gears, governors, buffers, door locks, safety circuits, hydraulic safety valves, and similar components can have product-specific verification or certification. A deviation may require manufacturer approval, engineering verification, new testing, or a different approved component rather than modification of the original.
Not in the current supplier materials. Tolerances should be stated on the approved drawing according to the component function, manufacturing process, interfaces, and engineering requirements.
The current supplier materials do not support that claim. JAFITA’s clearest manufacturing foundation is freight elevators; other categories and components can be coordinated through long-term factory resources and supply relationships. The manufacturing source should be identified for the actual custom program.
JAFITA’s brochure presents an Engineering Service Team and lifecycle support, but it does not establish one universal installation commitment for every custom part. Installation, fitting, wiring, programming, adjustment, testing, commissioning, and local inspection responsibilities should be defined for the project.
This page supports custom mechanical, electrical, architectural, interface, OEM, replacement, and modernization components for elevators, escalators, and moving walks.
It does not create a universal JAFITA custom-component range or imply that any requested deviation can be manufactured, certified, installed, or approved.
Customization must remain inside a technically valid product and project architecture. A change can affect load path, car mass, doors, guides, suspension, machine, controller, electrical system, safety devices, hydraulic circuit, escalator drive, building structure, accessibility, installation clearances, and destination-market requirements.
Custom safety-related components require particular caution because modifications can move the original verification or certification basis. Company-level ISO management-system certifications support supplier qualification; they do not approve every custom component.
Local structural design, electrical design, installation, programming, adjustment, testing, inspection, and regulatory acceptance remain the responsibility of the parties assigned to those functions under the project and jurisdiction.
The correct custom component is not simply the one that can be manufactured.
It is the one whose baseline is known, deviation is explicit, interfaces are traced, approval criteria are measurable, supply route is controlled, and approved revision remains identifiable through production, installation, service, and repeat orders.
